Why do I need to pay for my seats when I already have a ticket?

Airlines reduce their fares by removing options that not everyone needs, like selecting an aisle seat or sitting next to someone else. Here’s how it works:

Depending on the airline some will sell exactly the number of seats they have but these are usually completely non-refundable and non changeable tickets - charter airlines, for example. This means even if someone does not show the airline is not refunding the cost so is not out any money.

Regular scheduled airline flights have more ticket options. Some fares are non-refundable and some allow refunds for a fee and other fares are completely refundable.  With these airlines it is not uncommon for passengers to cancel at the last minute allowing for a refund or partial refund or more likely being able to keep the value of the ticket as credit.  To compensate for the no shows the airlines over book. This has been going on for a very long time. 

Back in the day you had to call the airline 48 or 24 hours before to confirm you were going to be there but now, we “Check In” on line.  The airlines allow you to check in 24 hours prior to departure and this is where you can select your seats for no charge.

By waiting until this time, you do save some money, but you probably won’t get that lovely window seat you like or the aisle far away from the bathroom. You may not even get two seats with your travelling companion. If you do end up not having any seats to select the flight could be oversold so you are put on standby. This means you will be waiting for someone to no show so you can have their seat. 

It is not a great experience.  This is why I am often reminding you about pre booking your seats.  If you call me from the airport this is something I cannot fix.

So, although nobody likes to pay for seat selection if you have a lower priced ticket it is worth the extra cost. Or even better pay a little more for your ticket that gives you complimentary seat selection and this ticket may even let you cancel without a complete loss.

I will always give you the options. The cheapest is not always the best fare.


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Environmental Progress in the Cruise Industry

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Flashback: Claire and Adam in Italy, 1998